F&B · TikTok Shop

VND 38.2M in revenue, yet contribution P&L remained negative.

D2 reconciled Orders, Ads, platform fees, COGS and SKU mix to explain why topline Revenue/Ads looked healthy while unit economics remained below break-even.

Brand

Mì Cay Dozin

Focus

GMV Max, P&L, reconciliation and SKU economics

Problem

The operating problem D2 needed to isolate

A useful case study connects the problem to source data and a repeatable decision rule.

  • Topline revenue did not explain contribution profit.
  • Orders, Ads, settlement and cost lived in separate sources.
  • SKU mix could hide weak economics behind total-shop performance.

Evidence

First-party data used in the analysis

The case is grounded in operating sources that answer different questions. D2 keeps sales-period, settlement and cost evidence separate before reconciling them.

  • Orders
  • Ads campaign data
  • Income / Settlement
  • COGS master
  • SKU mapping

Methodology

How the evidence was turned into a decision framework

The objective is a repeatable and traceable review method rather than a one-off optimization narrative.

  • Aligned sources to a declared reporting period and separated sales-period P&L from settlement timing.
  • Mapped SKU economics and calculated break-even Ads thresholds before scale decisions.
  • Kept unresolved reconciliation differences visible instead of turning them into assumed performance.

Action

How the operating loop was reorganized

Execution changes are documented against the data and decision rule they are intended to improve.

  • Reconciled source data to a common period and P&L logic.
  • Calculated Ads ceiling and break-even thresholds.
  • Reviewed SKU mix, revenue gaps and exceptions before scale decisions.

Outcome

The most important output is better decision quality

D2 only publishes performance figures when the measurement period and reconciliation basis are sufficiently verified.

  • Identified the cost drivers behind negative contribution.
  • Created clearer scale/hold rules based on break-even economics.
  • Separated P&L from settlement and cash-flow interpretation.

Publication standard

What this case does and does not claim

This case publishes TikTok Shop figures only where the reporting period and reconciliation basis were sufficiently verified. Unreconciled Shopee figures are not combined into the claim.

Your case

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Next step

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